Southwest Materials Handling Company, leader in forklift service in Dallas, knows that when your forklift is down your business is down. Our goal is to provide same or next day service. To place a service call online please fill out the form below or contact us at 1.866.674.6067 and we'll get you scheduled!
We pledge the following 5-Star Service. For every customer. On every job.
Southwest Materials Handling Co. understands how crucial an operational fleet is to your daily productivity – equipment downtime is an Operations Manager’s worst nightmare. While we can’t entirely eliminate downtime, we can help minimize it. Partnering with Southwest Materials Handling Co.’s Service Department will ensure your company has access to over 200 years of forklift service experience, forklift parts in Dallas, as well as the resources as listed below. Whether you require on-site repair or major forklift rebuilds at our shop, we can get you back up and running.
Contact us today to schedule your forklift and material handling equipment service needs – 1.866.674.6067.
What is a PM?
Maintaining your forklift helps ensure that your equipment is ready to work for you and can help to prevent major repairs down the road. Whether it’s just one forklift or a fleet of forklifts, extend the life of your equipment with one of Southwest Materials Handling Co.’s Planned Maintenance (PM) programs. Our programs are agreements, not contracts, which may be cancelled or revised at any time for any reason (i.e. if you decide to retire your equipment). Our labor rates for service and repairs are competitive and can be customized to fit any size forklift fleet. Give us a call – 1.866.674.6067.
How often do I need to service my forklift?
For a normal and clean environment, Southwest Materials Handling Co., recommends a standard PM to be completed between 200 – 250 hours or at a minimum every 6 months. With every standard PM the technician will provide you with a detailed report of recommended forklift repairs and/or forklift parts replacements (i.e. worn tires, loose chains, etc.) At which time, you can either authorize the repair(s) or request an estimate. Give us a call – 1.866.674.6067.
How often should I replace my forklift tires?
Generally, solid rubber cushion-type tires need to be replaced once they are worn to the top of the lettering on the side wall. Pneumatic tires should be replaced when ¼” tread remains. In addition, the tire(s) should be replaced if there are noticeable chunks, cracks or slits. If you have any doubt, please contact us – 1.866.674.6067 – to schedule a site visit to inspect your tires. Give us a call – 1.866.674.6067.
When do my forks need to be replaced?
As per ANSI, forks need to be replaced when the fork blade is reduced to 90% of its original thickness. Keep in mind that every 10% of wear = 20% reduction in fork capacity. Please contact us – 1.866.674.6067 – to schedule a site visit to inspect your forks. ["Fork inspection should be carried out carefully by trained personnel with the aim of detecting any damage, failure, deformation, etc., which might impair safe use. Any fork that shows such a defect must be withdrawn from service, and shall not be returned to service unless it has been satisfactorily repaired..." - ANSI/ITSDF B-56.1 18.104.22.168] Give us a call – 1.866.674.6067.
How do I know if my battery needs to be watered?
Check out this great article for all the details – http://info.totaltraxinc.com/blog/the-dos-and-donts-of-forklift-battery-maintenance . Give us a call – 1.866.674.6067.
Do my forklift operators need to be certified?
Yes, as per O.S.H.A., your forklift operators must be certified at least once every three years. If your operators are not certified, it can literally cost you – O.S.H.A. can impose a $7,000 fine for each uncertified operator. [“An evaluation of each powered industrial truck operator’s performance shall be conducted at least once every three years.” – O.S.H.A. Regulation 1910.178(l)(4)(iii)]
Southwest Materials Handling Co.’s Forklift Operator Certification is administered in a classroom setting and as a “hands-on” experience and can be scheduled at either our facility or yours. Call today to schedule certification for your operator(s) – 1.866.674.6067.Have a question not listed here? Call us – 1.866.674.6067.